Piper McNulty: Intercultural Communication Training

Experience working with / teaching people from the following cultures: European American, East Asian, particularly Japanese and Cantonese, and South East Asian, particularly Vietnamese. Also Israeli, Korean, Indian (of South Asia), Mexican, Japanese American, Chinese American, Jewish American, Iranian, Saudi Arabian, Filipino/a, French (and many other cultures through 25 years of teaching ESL and Intercultural Communication).
Technology Proficiencies:WebCT and Moodle Online instruction software, Listservs, Power Point (basics), Excel Spreadsheet.
Employment History
Full time or ongoing:
1997-present	De Anza College, Intercultural/ International Studies Division,Cupertino, CA	Instructor: Intercultural Communication (IC) and Inter-Ethnic Relations in American Society: Credit courses for American born and immigrant students in both face-to-face and distance learning (on-line) formats. IC course (ICS/Spch 7) fulfills GE Requirement in Social/Behavioral Sciences. Covers: Language and Culture, Nonverbal Communication, Global Values, Ethnic Identity, Biculturalism, Transitions, Colonial Legacies, Cultural Hierarchies and Hegemony, White Privilege, Relation-ships Across Cultures, Intercultural Ethics and Developing Communicative Competence in a Second Culture. Duane Kubo, Dean.
2006	University of California Santa Cruz, Extension, Cupertino, CA	Instructor: Business Communication Across Cultures.. (annual 15-hour course).
2001-2004	University of California Santa Cruz, Extension, Cupertino, CA	Instructor: Intercultural Communication for the Foreign Language Instructor (annual 20-hour course). Dr. Lois Locci, Supervisor.
1982- 1997	Clarke Consulting Group (CCG) Redwood City, CA	Trainer: Intercultural Communication and Business English International Management Development Program: Trainees: New Hire and Mid-Career Japanese employees of U.S. Companies (Procter and Gamble Far East, Intel Corporation, Baxter International, Northern Telecom, Boston Scientific).
		Courses: - Checking Cultural Assumptions (35 hour course) - Intercultural Business Skills (Listening and Clarifying, Persuading, Giving and Receiving Feedback, Building Business Relationships, Giving Formal Presentations, Participating in Discussions and Meetings) - English for Business Purposes: (Pronunciation/ Intonation, Grammar, Fluency, Business Writing, Listening, Reading)
		Trainer: Working with Chinese: for General Mills (China Coast Restaurant Chain) Orlando, Florida (1994) Project Leader: Multicultural Workforce Training Program, for Northern Telecom (1987). Project Leader: Amdahl, " Managing Your Multicultural Workforce" Program: 300 trainees, 6-month program, Santa Clara, CA (1987).
		Curriculum Development Project Leader: - "Intercultural Communicative Ability Evaluation Scales" (ICABES - see Curricula below) - "International Management Development Program Upgrade" - "Checking Cultural Assumptions" Course, - "2-Day Intercultural Business Skills Workshops" Recruiter and Staff Developer for several of the above. Clifford Clarke, CCG President.
1982-84, 1987	Refugee Literacy Program YMCA, San Francisco, CA.	Curriculum and Staff Developer (full time): Competency-based literacy and job prep. training programs for Southeast Asian and Ethiopian refugees. Developed "38 Critical Incidents On-the-Job" (see publications below)
1980-82	The Center for Applied Linguistics (CAL), WDC. (UNHCR / U.S. State Department ESL-CO Refugee Program, Hong Kong	Field Representative/Teacher Trainer / Curriculum Developer (full time): Vietnamese and Chinese-Vietnamese Refugee Program. Allene Grognet, Program Director.
1977-80	Bronx Community College, ESL Department, New York City	Instructor, ESL: various levels and subjects, for Dominican, Puerto Rican and Haitian college students (credit courses) Linda Barker, Supervisor.
1975-6	Kansai Language Group, Kobe, Japan	Instructor, ESL: for Japanese business people. Clients: C-Itoh, D.E.C., Kobe Paint. Martin Scott, Director.
1974	Kansai Gaigo Gakuin, Wakayama, Japan	ESL Instruction for Japanese business people, English tutors and children. Mr. T. Shimagawa, Director.
Additional Short-Term Contracts
2006	CEO International, Austin, Texas. Eun Kim, President.	Relocation Training for UK couple assigned to Santa Clara Valley electronics company.
2005	Gavilan College, Communications Division, Gilroy, California	Instructor: Intercultural Communication. Credit course for American born and immigrant students. Covers: Language and Culture, Nonverbal Communication, Global Values, Ethnic Identity, Biculturalism, Transitions, White Privilege, Relationships Across Cultures, Intercultural Ethics, and Developing Communicative Competence in a Second Culture. Fran Lozano, Dean, Denise Besson, Chair.
2004	San Jose State University	Instructor: Intercultural Communication (Comm 174). Upper division, International Business Majors. Dean: Dr. Dennis Jaehne, Mentors: Dr.s Wenshu Lee & Rona Halualani.
2003	Law Offices of Fenwick and West, Sunnyvale, CA	Trainer of Trainers: Training in Speak Up? Workshop facilitation. Law firm. Contact: Ralph Pais.
2003	UCSC Extension, Cupertino, CA	Tutor: CLAD 4 Certificate course for 8th grade math teacher.
2002, 2004, 2005	Stanford University Law School Negotiation & Mediation Teaching Team - Gould Center for Dispute Resolution Programs, Stanford, CA	Guest Lecturer: Workshops in alternative small group discussion styles. Stanford Law School Faculty (+ intro. to ethnic studies perspectives) and Law School students. Contact: Maude Pervere, Jan Martinez
2002	Global Dynamics, New Jersey	Trainer/Coach, IC: Working With Americans / Re-Entry. 1:1 OJT and "Transition"/Re-entry Coaching for 3 LifeScan (Johnson and Johnson)" employees (Korean, Chinese and Japanese) (Milpitas, California). Ryan Mackey, Supervisor
2002	Global Relocation Services	Trainer, IC: Daily Living Skills: Coaching Chinese employees in transition to US assignments (2 programs). Client: Hewlett-Packard Cupertino, CA.
1999	San Jose State University, Studies in American Language (SAL) (Intensive ESL program), San Jose, CA	Instructor, IC: "Communication and Culture". 12 hour summer course for International Students. Karen O'Neill, Supervisor.
1999-2000	De Anza Business and Industry Institute, Cupertino, CA	Trainer IC: On-Site workshops in Intercultural Communication: Credit Suisse, SLAC (Stanford Linear Accelerator), Altera Corp. (Los Altos, Palo Alto, Sunnyvale, CA).
2000	Mission College Workplace Communication Program, Santa Clara, CA	Trainer: IC: On-Site Short courses "American Culture and Communication" (5 Chinese expatriates. OJT Program). Applied Materials, Sunnyvale, CA.
1997-2000	Self-employed. Cupertino, CA	Tutor: ESL and IC Japanese and Chinese business people.
1998-2001	ESL On-Site, Oakland, CA	Program Developer: IC. Lam Research. Included on-site observations and interviews. Instructor, ESL: On-site Pronunciation Course for Dade Behring, Cupertino. Annie Gardiner, Supervisor.
1996-8	UCSC Extension	Trainer: Business English and IC: Corporate Training Program: Tutorials in business communication skills and multicultural meeting management for 5 3Com Managers (Chinese and Israeli) (1996-8) Instructor: Teacher Education, CLAD 4 Course. Intercultural Communication/ Multicultural Education for K-12 teachers (35 hours) (1997)
1996-7	ShareWorld Learning Center. Chinese employer. Cupertino, CA	Facilitator, Parenting Program: "Chinese Parent, American Child: The YMCA Step Program and Issues for Immigrant Parents." Ling Yeh, Supervisor Instructor, ESL: Tutorials and small group classes for Advanced Mandarin speakers (adult) and Summer Intensive Program for Taiwan-Chinese Junior High School Students. Ling Yeh, Supervisor
1996	Charis Corporation, Pleasanton, CA	Trainer: Intercultural Business Skills, Japanese employee, Tandem Corporation. Marian Stetson-Rodriguez, Supervisor.
1985	De Anza College OTI Program. Cupertino, CA	Instructor, ESL: ESP for Machine Tool Trades. Curriculum Developer: Grant funded curriculum development under the direction of Dr. Lois Locci (see publications below).
1984-5	De Anza College. ESL Program, Cupertino, CA	Instructor, ESL: Pronunciation.
1983-4	LinguaTec, Sunnyvale, CA	Instructor, ESL: Mexican Hotel employees and Vietnamese engineers. Marian Stetson-Rodriguez, Supervisor.
1978-80	Hunter College, ESL Program, New York City	Instructor, ESL: (various levels and subjects) for international and immigrant college students (credit courses). Dr. Pamela McPartland, Supervisor.
1978	Queens College & New York Institute of Technology: ESL Departments, New York City	Instructor, ESL: (various levels and subjects) for international and immigrant college students (credit courses)
1978-80	Workplace ESL. New York City	Instructor, ESL and IC: (various levels and subjects) for Arab and Japanese professionals (Panasonic, Morgan Guarantee Trust, Sony). Lee Gillespie, President.
1977	High School, Tuxtepec, Oaxaca, Mexico (Mexican supervisor)	Student Teaching: ESL, Junior High School & vocational programs.
1974	City of Pomona, CA	Student Apprentice, Effectiveness Audit of local, publicly funded social service agencies.
Education and Training
Degrees
June, 2004	MA in Intercultural Relations (IMAIR)	The McGregor School of Antioch University, Yellow Springs, Ohio (curriculum developed and courses administered by the Intercultural Communication Institute (ICI), Portland, Oregon (parent organization for SIIC)
Transferred Courses: - Teaching Intercultural Communication (Stella Ting Toomey - Summer Institute for IC - Communication Studies) - Seminar in Interpersonal Communication (Marquita Byrd, San Jose State University - Communication Studies) - Material from Clarke Consulting Group (approved by Sheila Ramsey -Communication Studies)
Antioch Courses: - Degree Plan - 2 - Concepts in Intercultural Communication (Milton and Janet Bennett - Communications) - Ethnicity and Intergroup Relations (Terrell Jones and Parker Johnson - Cross Cultural Psychology) - Research I: Ways of Knowing (Michael Osmera ) - Advanced Intercultural Theory (Judith Martin and Barbara Kappler - Communication Studies) - Research II: Ways of Finding (Bruce LaBrac - Anthropology, and Kent Warren - Communication Studies) - Patterns of Adult Development/Learning (Ed Taylor - Adult Education, and Linda Ziegahn - Adult Education and Distance Learning) - The Process of Change (Kay Thomas, Cross Cultural Psychology, and LaRay Barna - Communication Studies and TESL) - Change Agentry (Nagesh Rao and Phyllis Thompson - Communication Studies) - Culture in the Organizational Context (Joyce Oslund and Larry Kirkhart - Corporate Training / Business)
Independently designed courses: - Teaching Intercultural Communication Using Distance Learning Technologies (Linda Ziegahn) - Interview Transcript & Literature Review (Jan English-Lueck - Anthropology)
Thesis: The Impact of Recent Chinese Immigration on a California City: A Study of Interethnic Tension (Degree Committee: Wenshu Lee - Comm. Studies, and Jan English-Lueck, Anthropology)
1976-77	MAT in ESL	School for International Training MAT Program, Brattleboro, Vermont
1970-74	BA in Socio-Cultural Anthropology	Scripps College, through the Pomona College Anthropology Department, Claremont, CA
Additional Coursework and Training
2000-2001	"Flash Judgments" and "Experiencing Diversity"	NCCJ (National Council for Community and Justice - diversity training. Co-facilitated day-long program at Santa Clara University.
1998	"Challenging Oppression: Focus on White Awareness"	Course for Faculty and Staff: De Anza College, Cupertino, CA. Undergraduate credit
1985	Workshop on Design and Facilitation for Adult Education Curriculum	Dissemination Network for Adult Education (Sacramento) My grant funded curriculum, "38 Critical Incidents on the Job" (see publications below) was adopted by the DNAE, a state-funded program, and I received training in the design and delivery of staff development workshops for program which adopted the curriculum.
1982-85	OJT: Training and mentoring in the teaching of intercultural communication skills	Dr.'s Sheila Ramsey, George Renwick, Mitch Hammer, Michael Paige, Robert Kohls.
1983	"Intercultural Literacy" workshop (35 hours)	Dr. John Condon. Stanford Summer Institute in Intercultural Communication
1980	Elementary Cantonese	Chinese University, Hong Kong.
1979	Counseling Learning/Community Language Learning (CL/CLL) certificate.	Active Listening Techniques based on Rogerian counseling. Charles Curran Associates, Teachers' College, Columbia University, New York. (9 hour intensive workshop)
1979	Beginning Mandarin	Hunter College, New York City
1979	"The Silent Way"	Intensive Workshop in language teaching technique, Educational Solutions, New York City.
1978	Conversational Japanese	The Japan Center, York City
1975	ESL in-service training	LIOJ (Language Institute of Japan) summer intensive workshop for ESL teachers nationwide. Odawara, Japan. Bill Harshbarger, director.
1975	Japanese II	San Francisco State University (half semester, while waiting for new visa to return to Japan)
1974-6	Japanese I and II	Private lessons in conversational Japanese and Japanese literacy (tested into 3rd year Japanese at Columbia University in '78).
1973	German II	Monterey Institute of Foreign Studies, summer intensive college level course in German applied to undergraduate degree.
1966	Elementary French	Defense Language Institute - won full scholarship to attend intensive summer course in beginning French.
Publications / Grant Funded Curriculum Development
Textbook: The culture puzzle: Cross cultural communication for ESL, Prentice Hall-Regents, Co-authored with Deena Levine and Jim Baxter (1987) (in print 12 years).
38 Critical Incidents On the Job, a computer-assisted learning program for ESL students (funded by the Refugee Literacy Program (SF YMCA), and the De Anza College Intercultural Studies Department), (1985).
Staff Development / Conference Workshops (paid)
Hartnell College, Salinas, California, Latin America Week, Molly Lewis, Diversity Coordinator Staff Development Skills Workshop: "Analyzing Miscommunication Across Cultures." (April, 2006).
San Jose City College / Evergreen Community College - Staff Development Day. "Skills Workshop on Interethnic Relations (using the movie "Crash" as the catalyst). 3-hour workshop. Contact: Marty Kendall (March, 2006).
Alameda Head Start, Alameda, CA. "Intercultural Communication Workshop - Working with Diverse Clients" (February, 2006).
St. Jude's Episcopal Church, Cupertino, California. "Intercultural Communication Workshop - Skills for Interacting With New Immigrants." (January, 2006).
FACCC Educational Institute (Faculty Association of Community Colleges of California). Workshop: "Managing Diverse Discussion Styles." 2-hour workshop. FACCC Annual Conference, San Francisco, CA. FACCC contact: Paul Simmons. (October, 2005).
San Francisco State University, Guest lecturer, Small Group Communication Course, "Discussion Styles Across Cultures." (October, 2005).
San Francisco State University, MATESL program: "Discussion Styles & Classroom Values Across Cultures." (February, 2005).
FACCC Educational Institute (Faculty Association of Community Colleges of California). Workshop: Managing Diverse Discussion Styles. 2-hour workshop. Diablo Valley College. FACCC contact: Paul Simmons. (January, 2005).
Stanford Law School's Gould Center for Dispute Resolution Programs Negotiation & Mediation Team. "Intercultural Communication Workshop." Stanford University (January, 2005).
City College of San Francisco. ESL Instructors Staff Development: "Classroom Culture: Bridging the Gap". 3-hour workshop. (December, 2004).
The Peninsula Training Collaborative Court Appointed Special Advocates & Dependency Mediation Group. "Cultural Awareness." 3-hour workshop. San Mateo, California (November, 2004).
YWCA of Santa Clara Valley: Workshop: "Cultural Awareness." Two 4-hour staff development workshops. Contact: Stacy Castle. (Spring, 2004).
FACCC Educational Institute (Faculty Association of Community Colleges of California). Workshop: Loss and Change: Helping Students Cope with Culture Shock. FACCC contact: Paul Simmons. (November, 2003).
Pittsburgh Adult School "Decisive, Reflective, Receptive: Communication Style Contrasts in the Multicultural Classroom". 2 hour workshop as part of Fall staff development program for 55 adult school faculty. Lynne Nicodemus, contact. (August, 2003).
FACCC Educational Institute (Faculty Association of Community Colleges of California). Workshop: "Cultural Assumptions and Student Success". Workshop in alternative small group discussion styles. Held at Solano College, Fairfield, California. FACCC contact: Paul Simmons. (March 2003).
San Francisco Community College District and Project Voice: "Communication Clash in the ESL Classroom". Staff Development Workshop for ESL Teachers. Mission Community College, San Francisco (June, 2002).
San Jose City College / Evergreen Community College District: "Academic Culture and Student Culture: Choices and Challenges". 2 hour workshop as part of Spring staff development program for district (June, 2001).
ESL OnSite, Oakland, CA. "Intercultural Communication Workshop". Staff Development for workplace ESL instructors. Palo Alto (May, 2001).
CATESOL Capitol Area Chapter: "When Teaching and Learning Styles Collide: Including IC in the ESL Curriculum". Half day staff development workshop: Intercultural Communication for ESL Teachers (January, 2000).
San Francisco State University: "Multicultural America and the IEP student." Staff development workshop for ESL teachers in Intensive English Programs (IEP's) for international students (statewide, sponsored by CATESOL, March, 2000)
San Diego Community College District Adult Education Program: "Preparing Students for the Multicultural Workforce" (two 3-hour workshops, 30 ESL faculty). (January, 2000)
Mission College, Santa Clara, CA. Training Solutions for California's Workforce Conference. "When Things go Wrong: A Framework for Analyzing Miscommunication Across Cultures" (October, 1999)
VIA (Volunteers in Asia), Stanford University "IC Workshop for VIA Volunteers" (for American college students who will be volunteering in Asia). Ben Lomond, California (April, 1999)
Eastside Union High School District Adult Ed. Program, San Jose, California. "Intercultural Communication for ESL". (February, 1999)
UCSC Extension: "Multicultural Teamwork Simulation". For Education Department staff. (Spring, 1998)
VIA (Volunteers in Asia), Stanford University. "Intercultural Communication Concepts and Skills". Two 6-hour staff development workshops, Palo Alto, CA (1998 & 1999)
TESOL* International Convention, Seattle, Washington Pre-Convention Institute (full day, paid): "Intercultural Communication in EFL/ESL ", Co-presented with Linda Callis Buckley, Patricia Bennett and Madeleine Adkins (March 1998) *TESOL : Teachers of English to Speakers of Other Languages
Interlink Language Center, Terre Haute, Indiana. "Intercultural Communication Skills for ESL Students", (full day workshop, summer, 1992)
Sacramento City College, Sacramento, California. "Making It Work: Vocational Education for Immigrant and Refugee Students" . Training for Voc. Ed instructors of Vietnamese refugees (Fall, 1988)
Dissemination Network for Adult Education, Sacramento, California. Four half-day staff development workshops for California refugee training programs in the use of "38 Critical Incidents on the Job" (see publications below) San Francisco (2), San Diego, Stockton (1985-6)
Curriculum Development
2000	De Anza College	Course Outline Revision: Intercultural Communication. Proposal (backed by research) to take IC course online.
2000	San Jose State Professional Development Certificate Program, San Jose, CA	Workplace Communication Certificate: American Culture courses. Three 15-hour courses for ESL adults: Working With Americans, The Multicultural Workforce: Exploring the Software of the Mind, and Multicultural Teamwork (for Summer, 2000) (courses did not run due to changes in program administration). Dr. Kathleen Miranda, Supervisor.
1993	Clarke Consulting Group	ICABES: Intercultural Communicative Ability Evaluation Scales. Competencies for the International Management Development Program
1983	Refugee Literacy Program (SF YMCA)	Bilingual Job Preparation Curriculum
Articles in Professional Journals and Education Publications
"How Can Intercultural Competence be Developed?" Two part article for Spring and Fall, 2006 TESOL ICIS Newsletter.
"Language, Culture, Power and Identity: Intercultural Communication and Teaching English as a Second Language." Introduction to six articles for the CATESOL* Journal, Theme Issue on Intercultural Communication in TESL/TEFL, 2000 issue (Volume 12, No. 1, published 2001). Guest Co-Editor.
"Life on the Margin." Part V of Keynote Speech. CATESOL News, August, 2000.
"Accommodation or Assimilation?" Part IV of Keynote Speech. CATESOL News, June, 2000.
"Cultural Fluency. " Part III of Keynote Speech. CATESOL News, April, 2000.
"Clarifying Can Be Discomforting." Part II of Keynote Speech. CATESOL News, December, 1999.
Ask TJ. Column, response to question, "Do Learner Centered Practices Violate Cultural Preferences?" TESOL Journal, Autumn, 1999.
"When Intention and Perception Don't Match." Part I of Keynote Speech. CATESOL News, August, 1999. *CATESOL: California Teachers of English to Speakers of Other Languages
Conference Presentations / Workshops (competitive selection or by invitation):
CATESOL Annual International Convention, Co-Presenter with Rick Kappra: Sunday Featured Workshop: "Removing Barriers to Intercultural Communication: Challenging Bias" San Francisco, CA (April, 2006).
TESOL Annual International Convention, ICIS (Intercultural Communication Interest Section) Academic Session designer and moderator: "Whose Culture, Whose Pragmatics?" Panelist, InterSection with Bilingual Education Interest Section: "Negotiating Bicultural Identities." Tampa, Florida (March, 2006).
TESOL Annual International Convention, ICIS (Intercultural Communication Interest Section) Academic Session designer and moderator: "Whose Culture, Whose Pragmatics?" Tampa, Florida (March, 2006).
CATESOL Northern California Regional Conference: Panel Organizer and Coach: "ESL Students' Experiences with Learning Communities." Cupertino, California (November, 2005).
TESOL Annual International Convention, ICIS (Intercultural Communication Interest Section) Academic Session designer and moderator: "Varying Perspectives on Intercultural Competence." San Antonio, Texas (March, 2005).
WSCA Annual Conference. Panelist, Pre-Conference Institute: Negotiating the "third space" of online instruction. San Francisco, CA (February, 2005).
CATESOL State Conference, Santa Clara, California. Workshop: "The Pedagogy of the Privileged." Co-Presented w/ Rick Kappra, Chair of the TESOL LGBT Caucus. (March, 2004).
TESOL Annual International Convention, Academic Session panel member by invitation: ICIS (Intercultural Communication Interest Section): "How to Develop Intercultural Competence." Workshop: "Communication Style Clash in the ESL Classroom." Baltimore, Maryland (March, 2003).
ASTD Diversity SIG. Workshop: International English: Skills practice for modifying spoken English for comprehension by English language learners (April, 2001).
CATESOL State Conference, Ontario, California. Workshop: "Ethnic Identity and the ESL Student". (March, 2001).
TESOL Annual International Convention, St Louis, Missouri. Panel member by invitation, Interest Section Intersection: Higher Education with Intercultural Communication: Intercultural Conversation Programs in Higher Education: "The Conversation Partner Program at De Anza College". Also Interest Section Discussion Group facilitator: "Ethnic Identity and the ESL Student". (February, 2001).
CATESOL Northern California Regional Conference: Workshop: "Ethnic Identity and the ESL Student". Fremont, California (November, 2000).
CATESOL State Conference, Reno, Nevada. Coordinated 9 volunteers to stage an "Open House" introducing Intercultural Communication materials and lesson plans to CATESOL conference attendees (April, 1999).
TESOL Annual International Convention, New York City. Panel Member by invitation, Teacher Education workshop: "Intercultural/Multicultural ESL Teacher Education". Also Discussion Group Leader: "Intercultural Communication and ESL". Intercultural Communication Interest Section "Open House" introducing Intercultural Communication materials and lesson plans to conference attendees. Convinced six publishers to donate multiple copies of IC texts and references for examination and distribution. (March, 1999).
CATESOL Northern California Regional Conference, Oakland, CA. Keynote speaker. ""Intercultural Communication in ESL Instruction". Featured Workshop: "Developing Your Self-Profile as an Intercultural Communicator", (October, 1998).
CATESOL State Conference, Pasadena, California. Staged an Intercultural Communication Interest Group "Open House" introducing Intercultural Communication materials and lesson plans to CATESOL conference attendees. Convinced leading IC instructors to answer questions at four stations and displayed books donated by publishers and lent by members. (April, 1999).
OCAW (Organization of Chinese American Women), Cupertino, CA. Personal Development Program: "Intercultural Communication Skills: An Introduction", (March, 1998).
TESOL Annual International Conference, Seattle, WA. Intercultural Communication Interest Section Reception. Obtained $500 grant to host reception for guest speakers and conference attendees. Displayed over twenty IC texts and references. Interest Section Discussion Group Facilitator: "Cultural Marginality Explored Through Films and Novels". Co-presented with Alice Lachman (March 1998).
CATESOL State Conference, Fresno, CA. "Clarification Strategies: When Teacher and Student Expectations Clash". (April, 1997).
SIETAR (Society for International Education, Training and Research), International Annual Conference, Phoenix, Arizona. "International Management Development Program: Long Term Effectiveness Research:" Co-Presented with Dr. Mitchell Hammer (1995).
KoTESOL (Korea TESOL) Iri, South Korea, National Conference. Keynote Speaker (invited as co-author of The Culture Puzzle): "Intercultural Communication, The Next Step for ESL." Workshop: "Intercultural Teamwork: A Simulation." (October, 1993).
TESOL Annual International Convention, Vancouver, British Columbia. Co-Presenter by invitation, "Intercultural Communication: Techniques that Work". (1992)
CATESOL Convention, Santa Clara, CA. Featured Co-Presenter by invitation, "Intercultural Communication: Techniques that Work" (1991)
CATESOL Northern California Regional Conference, San Francisco, CA. Co-presenter with fellow authors, commercial presentation to market The Culture Puzzle: "Clarification Strategies Across Cultures." Also: "Workplace ESL: From Raw Data to Curriculum," Co-presented with YMCA Refugee Training Program Job Developer and Mien trainer (1988)
CATESOL Northern California Regional Conference, Oakland, CA "Critical Incidents in the Workplace. Once Refugees Get Jobs…". (1985).
CATESOL State Conference, Stanford University. "Take Two: Using Social Learning Theory to Build Intercultural Skills". Presentation of video developed for CATESOL by The Intercultural Relations Institute (later Clarke Consulting Group). Also Workshop: "Paired Interview Sheets for Grammar Practice" (1982)
Professional Associations & Relevant Volunteer Positions
TESOL (Teachers of English to Speakers of Other Languages). Co-Chair, Intercultural Communication Interest Section (ICIS) (2005-2006). Steering Committee Member (1998-2004). (1996-present)
CATESOL (California TESOL) Founder and Past Coordinator, Intercultural Communication Interest Group (ICIG) (1000+ members) (1998-99). Member, CATESOL Board, '98-99. (1984-87, 1995-present).
Citizens of Cupertino Cross Cultural Consortium (5C's). Leader: Intercultural Communication Workshops Team. (1997-present). Steering Committee, (2004-present).
WSCA: (Western States Communication Association), Intercultural Communication and Community Colleges Interest Groups. (2000-present)
NCA (National Communication Association). (2000-2004).
SIETAR USA (Society for International Education, Training and Research) (1999-present)
ASTD Diversity SIG (Santa Clara Valley Chapter) (1997-2004 - group disbanded in '05).
LINC (Language Innovations, Inc.) Member by invitation. Small group of progressive ESL instructors in New York City. Sponsored staff development workshops and developed cutting edge materials incorporating Intercultural Communication concepts (1988 - 2000).
Kansai Association of Language Teachers. Founding Member: Renamed JALT (Japan Association of Language Teachers), a TESOL affiliate (1975-6).
Language Skills and Overseas Experience
Language Skills
English: Native Speaker
Japanese: Low-intermediate oral skills.
French: Intermediate reading and listening skills
Other: Limited introductory training in Spanish and Cantonese.
Overseas Living Experiences
Hong Kong: 1980-82 (1.5 years - worked in refugee camp)
Mexico: 1977 (3 months - student teaching - home stay with Mexican family)
Japan: 1974-76 (2 years - business ESL and tutoring, home stays with Japanese families)
Additional brief visits to: Canada, China (the PRC), South Korea, the Philippines, Thailand, England, France, Greece, Ireland, Italy, Scotland, Spain, Switzerland.